Privacy policy

This confidentiality policy defines and informs you of the way in which SAS Bouve Loca Service uses and protects the information that you transmit to us, if applicable, when you use this site accessible from the following URL: www.loca-service.com

Please note that this confidentiality policy may be modified or supplemented at any time by SAS Bouve Loca Service, in particular with a view to complying with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications bind the User as soon as they are put online. The User should therefore regularly consult this confidentiality and cookie use policy in order to be aware of any modifications.

PERSONAL DATA

Generally speaking, you can visit the site www.loca-service.com without providing any personal information about yourself. In any event, you are in no way obliged to transmit this information to SAS Bouve Loca Service.

However, you may not be able to benefit from certain information or services that you have requested. As such, SAS Bouve Loca Service may in certain cases ask you to provide your name, first name, email address, telephone number, company and position (hereinafter your “Personal Information”). By providing this information, you expressly agree that it will be processed by SAS Bouve Loca Service, for the purposes indicated in point 2 below as well as for the purposes stated at the end of each form. Additionally, we automatically receive and record information from your computer and browser, including your IP address and the page you request.

In accordance with the General Data Protection Regulation (GDPR – General Data Protection Regulation) adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978 as amended, SAS Bouve Loca Service informs you of the following points :

Identity of the data controller The data controller is the company SAS Bouve Loca Service, with its head office Rue de l’Yser 59480 La Bassée – France – Tel. : + 33 (0)3 20 95 52 00 – Fax: + 33 (0)3 20 95 52 07

Purposes of processing – Use of information SAS Bouve Loca Service may process your Personal Information:

(a) for the purposes of providing you with the information or services by e-mail or telephone that you have requested (in particular: sending a newsletter or personalized advertising email, validating your participation in a competition , a promotion, or a survey, the sending of a commercial offer, a quote or technical information);

(b) for the purposes of collecting information (data) for the use of applications (POS personalization tool) on our website, which are collected and stored on our computerized and secure databases at our host the company OVH 2 rue Kellermann – 59100 Roubaix – France – for a maximum period of 24 months;

(c) for the purposes of collecting information allowing us to improve our website, our various products and services and to personalize your experience and meet your individual needs (in particular through cookies);

(d) for the purposes of being able to contact you about various events relating to SAS Bouve Loca Service, including in particular updating the product sheets for our refrigerated display cases, customer support / after-sales service hotline and to improve customer service and your support needs.

Online commerce confidentiality We are the sole owners of the information collected on the site www.loca-service.com. Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, other than as necessary to fulfill a request and/or transaction, such as to ensure delivery of our refrigerated display cases for an order from you.

Third Party Disclosure We do not sell, trade, or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website, so long as those parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when the law requires us to do so.

Non-private information, however, may be provided to other parties for marketing, advertising, or other commercial uses.

Protection of Information We implement a variety of security measures to keep your personal information safe. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.